All VIDM 2020 Conference sessions and links to the recordings are listed below.
Change the programme view at the top right of the calendar or search at top left – Search CATEGORIES and KEYWORDS (ie. Student Stream and Spanish).
Speaker(s): Helen Rogers
Facilitator(s): Susan Kiamba
The importance of ensuring maternity services meet the specific needs of migrant and refugee backgrounds is recognised internationally as a public health priority. The Cross-Cultural Workers (CCWs) in Maternity and Child and Family Health Services was implemented in South Eastern Sydney to enhance and respond to the needs of this population. The CCWs work in partnership with health professionals to support women to access and maintain engagement with health services. This research explores the effectiveness of the Service from the perspective of service providers, service users, and their perinatal outcomes.
Findings highlight a high degree of maternal satisfaction; 97% very satisfied/ satisfied. Women (n=57) reported a positive impact on their experience (84%), increased understanding of pregnancy, birth and parenting (100%), and would recommend to friends/family (100%). Sixty-nine surveys and nineteen interviews with Service Providers show 83% felt the service improved women’s maternity care ‘a great deal’.