Speaker: Claire Wood. PhD Supervision team: Mary Chambers, Jayne Marshall
Facilitator: Red Miller
Purpose: Healthcare practitioner wellbeing is threatened globally (Montgomery et al., 2019). This study explored enhancing practitioner wellbeing on one United Kingdom consultant-led Labour Ward.
Methodology: Following ethical approval and using Insider Participatory Action Research (IPAR) with approximately 900 hours non-clinical insider presence, clinical and non-clinical colleagues identified experiences enhancing their workplace wellbeing. Participants’ interview (62) and questionnaire (96) excerpts were displayed for all colleagues, and three Action Groups were initiated. Six midwives thematically co-analysed data. Preliminary findings Disseminating accounts of positive experiences encouraged behaviour change. Evaluations reported increased compassionate behaviours, teamworking, and appreciative communications within/between occupational groups; morale/positive culture; and women’s care initiatives. Feeling listened to by the insider-researcher engendered a sense of being valued. A compassionate workplace concept model encompassed themes nourishing wellbeing.
Conclusions: Using IPAR fostered wellbeing across occupational groups. A non-clinical presence reportedly sustained wellbeing. These factors, and the concept model, offer applicability to other workplace settings.
References: Montgomery, A., Panagopoulou, E., Esmail, A., Richards, T., and Maslach, C. (2019). Burnout in healthcare: the case for organisational change. British Medical Journal 366:193-195